First off,I love the concept of the hats,material and quality.....upon purchasing,it said I had a code for 10 percent or more off,and that I never got,secondly,I ordered 2 different hats,and one came a little tight and the other a little big,despite having the sizing helpers,I ordered the same size on both,but 2 different “fits” came...other than that,I love the hats and will continue to purchase as needed.
Mr. White, thank you for your feedback! My apologies for the 10% off code not showing up in your inbox. I'm unsure what might've caused that... Sometimes it can end up in the SPAM folder... it can't hurt to check there. In either case, thanks for bringing it to my attention. I've gone ahead and refunded you the 10% off your order. Concerning differing fits for hats in two different orders, I noticed in reviewing your orders that in the first order the hat purchased was a size Small, while in the second order the hat purchased was a size Large. If we sent what was ordered, it could explain why one might fit tighter than the other. If the hats still have their tags and are unworn, I'm happy to exchange so that you can find that perfect fit. Thank you. Brandon | DapperFam.com
Proficient Prompt Excellent with a personal touch of appreciation to the customer
Great hat made in great taste, love it