Shipping policy

DOMESTIC SHIPPING

We offer FREE expedited processing on every order and FREE ground shipping on orders $100+.

US Shipping Times

Most orders are fulfilled from our fulfillment center in Shelbyville, KY. Clients residing in the midwest (in the yellow region above) typically receive their items 1 business day after their order is processed.

For other locations, please allow 2-4 business days once the order has been processed to receive your items (except for remote parts of Oregon and Hawaii, which require 5 days).

Please calculate your approximate delivery by adding the processing time for your order + shipping time for your location.
Shipping time does not count the day your order leaves the warehouse.

  • Orders placed prior to 12PM EST will be shipped same or (during heavy volume periods) next business day.
  • Orders placed during a holiday and/or over the weekend will be processed next business day.

Orders under $100 will be shipped via UPS and cost will be determined by size/weight of the shipment. Orders with a PO BOX shipping address must be shipped via USPS.

For information regarding exchanges and returns, please see this guide.

INTERNATIONAL SHIPPING 

All orders placed outside of the US and Canada are final and cannot be exchanged.

We are excited to work with and ship to many countries across the globe. Please take note that import taxes, duties and related customs fees may be charged once the package arrives at the destination country and is out of the control of DapperFam. Payment for these fees is the responsibility of the purchaser. Please check with your local customs agency for costs associated with shipping goods into your country.

You can find a list of countries that USPS will ship to here: https://pe.usps.com/text/imm/immctry.htm. USPS does not provide tracking information in all countries they ship to.

Please note: DapperFam can only guarantee delivery in the US and Canada, all customers purchasing from outside of the US and Canada will be provided proof of shipment and will then be directed to USPS to ensure they receive their delivery. We encourage all customers outside of the US and Canada to become familiar with USPS international shipments policies before placing their order. USPS international shipping info can be found at: https://pe.usps.com/text/imm/welcome.htm.
Canadian orders may be returned or exchanged, but the recipient is responsible for all shipping costs.