Exchanges & Returns

Our Success

is not only due to our hand-picked collections, but to the relationships we've developed with our clients over the years. We're thankful for each unique partnership we've established. This is why our return policy on all unworn and unused new items should help ease your mind when deciding whether to place your first order with us.We offer 30 days after date of initial delivery for items to be returned for exchange, refund, or store credit.

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Partial Returns

If you are returning for refund all or some of the items purchased in a single order, we will issue a refund to the original form of payment for the merchandise cost only. Shipping (and insurance if applicable) is non-refundable.

If your order qualified for the free Priority Shipping offer ($99+) you can still request a refund on all or part of your order. If the order value resulting from said changes drops below the free shipping threshold, then a $10 shipping charge will be deducted from the total refund amount.

Cancellations

We understand that mistakes in placing an order do happen from time to time. You might want to cancel order before it's fulfilled. If so, we're here to help.

A full refund will be issued minus 3% (transaction fees) if notified by phone within 1 business day of purchase, and prior to fulfillment. 

Store credit will be issued for cancellation requests made on orders older than 24 hours.

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Suited & Booted

Come see us at:
GQ Unlimited
728 W Broadway
Louisville, KY 40202

M-F, 10:30am - 6:30pm
Sat, 10:30am - 6:30pm
Sun, closed

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