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Within the US all orders under $100 are charged a discounted shipping rate. US orders over $100 ship for FREE.
Most orders are fulfilled from our fulfillment center in Shelbyville, KY. Clients residing in the midwest (in the yellow region above) typically receive their items 1 business day after their order is processed.
For other locations, please allow 2-4 business days once the order has been processed to receive your items (except for remote parts of Oregon and Hawaii, which require 5 days).
Please calculate your approximate delivery by adding the processing time for your order + shipping time for your location. Shipping time does not count the day your order leaves the warehouse.
Orders placed prior to 12PM EST will be shipped same or (during heavy volume periods) next business day.
Orders placed during a holiday and/or over the weekend will be processed next business day.
Orders under $100 will be shipped via UPS and cost will be determined by weight. Orders shipped to a PO Box will be sent via USPS.
For information regarding exchanges and returns, please see this guide.
Outside of the US, shipping rates are based on the shipping method chosen. You will find the shipping rates available for your order after providing your shipping address during the checkout process.
International deliveries may take 7-10 business days (or more depending on customs) to reach their final destination. For all deliveries outside of the US, in addition to appropriate international shipping charges, you will be responsible for any and all local taxes, duties, tariffs or other similar charges or impositions (including VAT) associated with your purchase, if any. For countries such as Mexico, Canada, Australia, and the United Kingdom, we offer upfront costs in order to streamline your experience. Otherwise, you are agreeing that you will be responsible for and will pay, as due, all such charges, as applicable.
About the hat care
Just dropped, the Travel Backpack from Biltmore is the answer to your travel. Made of hardshell foam and neoprene, this bag will keep your prized possessions in tact when you're on the go.
This must-have travel accessory flaunts the Biltmore "B" script logo and crown and is made to safely transport one medium brim hat - but many folks report fitting up to 2 or more hats nested together.
Very durable - made of crush-proof EPM plastic rubber - so its easy to carry, ship, or stow in the overhead compartment.