Pickup available at DapperFam (The Outlet Shoppes of the Bluegrass)
Usually ready in 1 hour
DESCRIPTION
Shipping protection for your DapperFam order. Added at checkout, it covers your parcel while it is in transit — useful on exotic footwear and hats, where a single box can represent a significant investment.
- Optional add-on, priced to the value of your order
- Applies to the shipment, not to a specific item
- Removable at checkout if you would rather not add it
For details of what is covered and how to raise a claim, contact our team before completing your order.
RETURNS AND EXCHANGES
Not fully satisfied with your DapperFam online purchase? Return or exchange your order up to 30 days after delivery.
CONTACT US
Need help or prefer to order by phone?
Call DapperFam at 1-833-326-3487 (Mon-Fri, 10:30 AM - 5:00 PM CST), or use the CONTACT link at the top of our site. We respond as promptly as we can. We appreciate your business.
40 YEARS & COUNTING
With over 40 years experience, each DapperFam piece is hand selected and crafted from the finest materials by master cordwainers and hatters.
MOST ASKED QUESTIONS
FAQ'S
Where are you located?
We're located in (and just outside of) amazing Louisville, KY.
Where are your products made?
DapperFam products are made in the USA, Italy, Spain, Canada, Mexico, Brazil, Estonia, Ecuador, Vietnam, Taiwan, and China.
Do your hats ship in a box?
Yes they do. We have specially constructed boxes that ensure your hat arrives in perfect condition. Allowing you to wear it proudly as soon as you take it out of the box.
How soon will I receive my order?
We ship from the Midwest, US Monday - Friday.
Most orders Tuesday - Friday ship same day.
With standard shipping, you should receive your order between 1 and 4 business days after its shipped. Expedited shipping options available during checkout.
What if it doesn't fit? Or I don't like it?
Not fully satisfied with your DapperFam online purchase? Return or exchange your order up to 30 days after delivery.
Need More Help?
There are several ways to get more help:
- For detailed information, visit our help center.
- Prefer to chat? Use our live chat feature available on our website for immediate support on the bottom right of the screen.
- If you have specific questions or need direct help, feel free to email us at [email protected] as well.
We're here to help and look forward to assisting you!
