Found the same item for less at an authorized retailer? Tell us. If the request meets the terms below, we will match the price before you buy, or refund the difference on an eligible recent order. Use the form at the bottom of this page or email [email protected].
HOW IT WORKS
- Find the identical item (same brand, style, color, and size) advertised for less by an eligible retailer.
- Submit the form below with a link to the competitor's listing and the price shown.
- We verify the listing and reply within 1 to 2 business days (Monday through Friday, excluding holidays).
- Before purchase: approved requests receive a one-time code or an adjusted invoice to complete checkout. After purchase: the difference is refunded to the original payment method.
ELIGIBILITY
- The item must be identical: same brand, model or style name, color, and size.
- The item must be brand new, first quality, in stock, and immediately available for purchase at the competitor at the time we verify.
- The competitor must be a U.S.-based retailer authorized by the brand to sell the item, with a publicly accessible listing.
- The comparison is made on the total delivered price (item price plus shipping and handling) in U.S. dollars.
- Post-purchase requests must be submitted within 14 days of the order date.
- One price match per item, per order. Limit one unit per price-matched item unless we approve otherwise.
WHAT WE CANNOT MATCH
- Marketplace and third-party sellers, including Amazon, eBay, Walmart Marketplace, Poshmark, Mercari, Facebook Marketplace, and similar platforms.
- Auction sites, liquidators, wholesalers, membership or warehouse clubs, and going-out-of-business sales.
- Unauthorized dealers, gray-market sellers, and sellers located outside the United States.
- Clearance, closeout, outlet, open-box, used, refurbished, damaged, or discontinued merchandise.
- Typographical or pricing errors, misprints, and listings with no price shown.
- Limited-time or limited-quantity events such as flash sales, doorbusters, Black Friday and Cyber Monday pricing, and prices valid for fewer than 24 hours.
- Promotional pricing that requires a coupon code, loyalty membership, credit card offer, rebate, financing, free gift, or bundle, including buy-one-get-one and percent-off-cart offers.
- Prices from our own previous sales, email offers, or social media promotions.
- Custom, made-to-measure, made-to-order, bespoke, personalized, or special-order items, including items built through Luxe Studio.
- Gift cards, shipping protection, mystery offers, and items already marked final sale.
DAPPERFAM PRICE DROPS
If we lower our own regular price on an item you bought from us within the last 14 days, let us know and we will refund the difference to your original payment method. This does not apply to clearance, Last Chance, or final sale markdowns, or to temporary promotional events.
GOOD TO KNOW
- Price matches cannot be combined with discount codes, DapperFam+ rewards, GovX ID, or any other promotion.
- Items purchased with a price match are still covered by our Exchanges & Returns policy, and any refund is based on the price actually paid.
- Our team verifies every request directly against the competitor's listing. Screenshots help, but we need a live link to approve.
- We are unable to match prices on orders that have already been returned, canceled, or refunded.
- DapperFam reserves the right to decline any request and to limit, modify, or end this policy at any time. Decisions are made at our sole discretion and are final.
Questions? Email [email protected] or call 1-833-326-3487, Monday through Saturday, 10am to 9pm EST.
